Well-known dye trader in Morocco

Background: 

A well-known dye trader in Morocco. There are selling many kinds of dyestuffs, involving disperse, direct, cationic and other dyes, and they have fixed end customers with large required quantity. It is a potential trader customer.

Challenge: 

Customers have a lot of suppliers, are accustomed to comparing prices, also demand high quality of goods. In addition, the client company has lots of contacts, but the response efficiency is low, and generally will not actively respond to emails or chat tools in time.

Solution:

Understand the position of each contact and record its contact information. Contact customers for each of them in a different division of labor. Every inquiry is directed to call the customer until the order is taken, and make a long-term plan and long-term cooperation plan for the customer.